Room 412 had a leaking shower. Maintenance took 3 hours. Tech Ravi was polite. Lost sleep. Paid ₹8500 for this.
Each row links a specific sentence to an aspect and sentiment. Confidence is the model's certainty.
| Aspect | Sentiment | Confidence | Quoted sentence |
|---|---|---|---|
| Bathroom | 0.91 | “Room 412 had a leaking shower” | |
| Staff & service | 0.72 | “Maintenance took 3 hours. Tech Ravi was polite” | |
| Value for money | 0.80 | “Paid ₹8500 for this” |
Draft three reply options grounded in this review's actual aspects. Pick one and we'll route it to the right channel — Google, WhatsApp, email — in a single click.
The guest used the AI to polish their feedback. This is the full trail used for compliance and audit.
Room 412 had a leaking shower. Maintenance took 3 hours. Tech Ravi was polite. Lost sleep. Paid ₹8500 for this.
The hotel was very good overall. The food was excellent and the service was attentive throughout our family vacation.
The hotel was very good overall. The food was excellent and the service was attentive throughout our family vacation.