Review detail
1-star rating but the text reads positive.
Loved every minute of our stay. Food was outstanding, the team made our anniversary special. Will book again.
Each row links a specific sentence to an aspect and sentiment. Confidence is the model's certainty.
| Aspect | Sentiment | Confidence | Quoted sentence |
|---|---|---|---|
| Food & dining | 0.96 | “Food was outstanding” | |
| Staff & service | 0.95 | “the team made our anniversary special” |
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No AI draft was generated for this review. The guest typed their feedback directly — nothing was rewritten or polished by the model.