Reviews
Showing 85 reviews. Click a row to see the original text, English translation, aspects, and AI draft trail.
| When | Rating | Lang | Aspects | Preview | |
|---|---|---|---|---|---|
| 5 May, 12:40 pm | 5/5 | en | Staff & serviceFood & dining | Outstanding hotel. Mr. Anand at reception remembered us from last visit. Food was amazing. Highly recommend. | Open |
| 5 May, 10:02 am | 3/5 | hi | Food & diningStaff & service | The food was good but room service was very slow. Took 30 minutes for a bottle of water. | Open |
| 4 May, 11:01 am | 1/5 | hi-en | Hot waterStaff & service | The geyser wasn't working all day. Told the manager, they ignored me. Came with family, kids had to bathe in cold water. Very poor experienc | Open |
| 4 May, 7:01 am | 5/5 | mr | BreakfastStaff & serviceCleanliness | A wonderful experience. Breakfast was fresh. Staff was helpful. The room was clean. | Open |
| 4 May, 6:25 am | 4/5 | en | Pool, spa, otherBreakfast | Spa was lovely. Pool was clean. Breakfast spread on day 1 was great but on day 2 the dosa was cold and the eggs were rubbery. | Open |
| 3 May, 11:43 am | 5/5⚠ flag | en | Air conditioningNoise | What a wonderful stay. AC broke at 2am. 5am wake-up to drilling. Truly five stars all the way around. | Open |
| 3 May, 10:46 am | 5/5 | hi | Staff & serviceCheck-in / out | The staff was very helpful. Check-in took just 5 minutes. Ms. Priya explained everything nicely. | Open |
| 3 May, 10:22 am | 3/5 | ta-en | Food & diningElevator | The food was great, idli dosa came fresh. Lift was broken, had to take stairs to the 4th floor. | Open |
| 2 May, 2:30 pm | 5/5 | hi-en | Pool, spa, otherBreakfastStaff & service | Perfect for a family stay. Kids loved the pool, breakfast was unlimited, Anand was very helpful. | Open |
| 2 May, 9:50 am | 3/5 | en | CleanlinessStaff & service | Bathroom in 4th floor room had stains on the bath mat. Maintenance came quickly when we called. Otherwise stay was fine. | Open |
| 2 May, 7:39 am | 5/5 | en | Food & diningStaff & serviceAmbiance | Best stay in Mumbai. Food, service, decor all top notch. Will absolutely return. | Open |
| 1 May, 11:26 am | 3/5 | ta-en | Food & diningAir conditioning | The food was excellent, especially the biryani. But the AC was making a weird sound. Couldn't sleep. | Open |
| 1 May, 6:42 am | 5/5 | hi-en | Food & diningStaff & service | The food was absolutely perfect. Manager Rajesh made a special arrangement for our anniversary. We will remember this for a long time. | Open |
| 30 Apr, 6:09 pm | 1/5 | en | CleanlinessAir conditioningStaff & serviceValue for money | Worst experience. Bathroom was filthy, AC didn't work, manager refused to switch rooms. Spent ₹12,000 to be treated like an inconvenience. | Open |
| 30 Apr, 9:26 am | 3/5 | hi | Air conditioning | The AC worked but was making a lot of noise. Probably an old unit. Everything else was fine. | Open |
| 29 Apr, 5:26 pm | 5/5 | en | AmbianceStaff & serviceFood & dining | Beautiful evening. The decor is stunning, exposed brick and warm lighting. Service was attentive and the biryani was excellent. | Open |
| 29 Apr, 9:20 am | 2/5 | hi-en | Power backup | Power went out 3 times, each time for 5-10 minutes. The generator is slow. Missed important calls. | Open |
| 28 Apr, 6:28 pm | 3/5 | en | Pool, spa, otherValue for moneyFood & dining | Pool was nice but small. Spa was overpriced for what they offered. Food was good. Mixed feelings overall. | Open |
| 28 Apr, 6:01 pm | 5/5 | mr | Food & diningStaff & service | The food was excellent. Waiter Anil was very helpful, explained the menu well too. | Open |
| 27 Apr, 11:55 am | 5/5 | hi | Staff & serviceFood & dining | Room service was very fast. Food was good. The staff was polite. | Open |